Delivery

We offer a pick up service from the shop free of charge.
Standard 3 - 5 working day Royal Mail postage at £3.99 
A signature is required on receipt of parcel 
If outside the UK please email us for postage prices 
Dispatch times may vary according to availability and any guarantees or representations made as to delivery times are limited to mainland UK and subject to any delays resulting from postal delays for which we will not be responsible.

Returns

If you are not completely satisfied with your order you can return it to us for a full refund or exchange with 14 days providing the goods are returned unworn and in their original packaging.
Please note items bought at sale price must be returned within 7 days 
for an exchange or refund.
Please email info@judejewellery.co.uk with the subject RETURN before you send your item back stating your invoice number and reason for return/exchange.
This does not affect your statutory rights.
 
Bespoke Jewellery,Personalised items and Earrings are non returnable.
We strongly recommend returns to be sent by recorded delivery service.
Once we have received the item we will email you within 3 working days.
If the item is unsuitable postage will not be reimbursed.
If the item is faulty then delivery charges will be reimbursed along with refund or exchange
Please send items back to
Jude 
31 Beacon Grove
Carshalton 
Surrey
SM5 3BA